Terms & Conditions
THESE TERMS AND CONDITIONS ("T&Cs") GOVERN YOUR ACCESS TO AND USE OF THE EVA WORKS PLATFORM AND SERVICES (THE "PLATFORM"). UPON ACCESSING THE PLATFORM OR ENGAGING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
THESE T&Cs ARE SUBJECT TO CHANGE AND YOU WILL BE BOUND BY SUCH CHANGES. SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED T&Cs. HENCE, YOU SHOULD PERIODICALLY REVIEW THE T&Cs. YOUR CONTINUED ACCESS OR USE OF THE SERVICE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED T&Cs. IF YOU DO NOT AGREE WITH THE T&Cs, YOU CANNOT ACCESS OR USE THE PLATFORM OR SERVICES.
MOREOVER, THESE T&Cs ARE FURTHER SUBJECT TO THE TERMS OF THE MASTER SERVICE AGREEMENT ("MSA"), INCLUDING ITS ANNEXES AND AMENDMENTS, IF ANY, BETWEEN EVA WORKS LLC ("EVA WORKS") AND ITS CLIENTS.
1. Scope and Purpose
EVA Works LLC ("EVA WORKS") provides virtual executive assistant services, including but not limited to calendar management, email management, travel coordination, CRM management, financial administration, and other business support services (collectively, the "Services"). EVA WORKS maintains for its Clients and authorized users (collectively "End Users") the EVA Works Platform, which facilitates communication, task management, progress tracking, and service delivery between Clients and their assigned Executive Virtual Assistants ("EVAs"). The Platform is intended to provide EVA WORKS Clients with a comprehensive virtual assistant experience and maximize the value of EVA Works membership benefits. EVA WORKS may provide access for You to Your Platform Content and Your Platform pursuant to these Terms and Conditions ("T&Cs"). These T&Cs govern the use of the Platform, EVA WORKS Services, and EVA WORKS Content. You may only use the Platform, Services, and EVA WORKS Content in accordance with these T&Cs. These T&Cs are effective as of the date that You first accessed the Platform or engaged our Services.
2. Definitions
- Affiliate shall mean, with respect to a Party, a person or entity that directly or indirectly through one or more intermediaries, controls, is controlled by or is under common control with that Party.
- Client shall mean a customer of EVA WORKS that has engaged EVA WORKS for virtual assistant services.
- EVA WORKS Content shall mean all text, images, graphics, photographs, video clips, designs, icons, sounds, information, data, training materials, methodologies, and other materials displayed on, contained within, or otherwise associated with the Platform.
- Platform shall mean the EVA Works digital platform, including related features, products, and services, maintained by EVA WORKS for End Users, which contains Your Platform Content and facilitates service delivery.
- EVA WORKS Technology shall mean all methods, methodologies, procedures, processes, know-how, software, algorithms, techniques, training systems, and other technology displayed on, used in creating, compiling, or running, or otherwise incorporated into the Platform and Services.
- EVA shall mean an Executive Virtual Assistant provided by EVA WORKS to perform services for Clients.
- Services shall mean the virtual executive assistant services provided by EVA WORKS, including but not limited to calendar management, email management, travel coordination, CRM management, financial administration, call handling, and other business support services.
- User Content shall mean data, images, documents, communications, or other information You provide to EVA WORKS, Your assigned EVA, or place on Your Platform.
3. Changes in These T&Cs and/or Platform
3.1 Changes in these T&Cs
EVA WORKS reserves the right, in its sole discretion, to modify, add or remove any portion of these T&Cs, in whole or in part, at any time with prior notice to You at least thirty (30) days before such amendments are to take effect. You agree that notification to You of amendments in these T&Cs will be posted to Your Platform and/or sent via email, and that such amendments will become effective thirty (30) days after notification is provided and will remain in force prospectively thereafter unless subsequently further modified or changed.
3.2 Changes to Platform and Services
The Platform and Services may be modified, revised, upgraded, or discontinued from time to time by EVA WORKS without notice or liability. EVA WORKS may change, suspend, or discontinue any aspect of the Platform or Services at any time, including, but not limited to: Platform Content, services offered, features available, databases, hours of availability, and equipment or software needed for access or use.
4. Use of Platform; Platform Content; Services; Intellectual Property Rights
4.1 Permissible Use
You and your authorized employees or personnel may access, download, and use material displayed on Your Platform for internal business use only in accordance with these T&Cs. You may not make derivative works, distribute, modify or otherwise use Your Platform Content or EVA WORKS Technology for public or non-business purposes without prior written permission from EVA WORKS and its licensors, as applicable.
4.2 Access and Security
Access to Your Platform is granted in the absolute discretion of EVA WORKS and may be terminated at any time. Access is permitted by username and password only and each End User must have their own unique login credentials. You are responsible for protecting the confidentiality of all usernames and passwords registered to Your account.
4.3 Service Delivery and Accuracy
While EVA WORKS strives to provide accurate and high-quality services through Your assigned EVA and Platform, You acknowledge that Platform Information and Services may contain errors or omissions and may not always meet Your exact specifications. EVA WORKS will use commercially reasonable efforts to provide Services in accordance with agreed-upon service levels.
4.4 Confidentiality
You understand that You may receive certain Confidential Information from EVA WORKS and Your assigned EVA. "Confidential Information" includes Your Platform, Your Platform Content, EVA WORKS methodologies, training materials, proprietary processes, business strategies, client information, and any other information transmitted via Your Platform or during service delivery. You agree that you will not disclose Confidential Information to any third party.
4.5 Lawful Use; Service Guidelines
Your access to and use of the Platform and Services is subject to all applicable laws and regulations. You represent and warrant that You will not use the Platform or Services in any manner or for any purposes that are unlawful or prohibited by these T&Cs.
5. Links to and from Other Websites
Some portions of Your Platform may include links to third-party websites or services. Such links are provided as a convenience, and EVA WORKS is not responsible for the information, advertising, products, services, content, or other material of any third-party website or service. The inclusion and use of links do not imply sponsorship or endorsement by EVA WORKS of any third-party website or service.
6. Disclaimer of Warranties
ALL SERVICES, PLATFORM FEATURES, INFORMATION, EVA WORKS CONTENT, AND RELATED MATERIALS CONTAINED WITHIN OR AVAILABLE THROUGH YOUR PLATFORM ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. EVA WORKS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF YOUR PLATFORM, EVA WORKS TECHNOLOGY, SOFTWARE, SERVICES, OR OTHER ITEMS PROVIDED BY EVA WORKS UNDER THESE T&Cs.
7. Limitations on Liability
In each instance where You may be entitled to recover damages from EVA WORKS, EVA WORKS will only be liable for direct damages actually incurred by You. In no event shall EVA WORKS, its agents, licensors, EVAs, or service providers be liable to You for any indirect, incidental, special, consequential, punitive, or other such damages, including, without limitation, lost profits or lost revenues, even if advised of the possibility of such damages.
EVA WORKS' LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO EVA WORKS FOR SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH ACTION.
8. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS EVA WORKS, ITS AGENTS, EVAS, AND SERVICE PROVIDERS, AND THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, SUCCESSORS, AND ASSIGNS, FROM AND AGAINST ANY AND ALL CLAIMS, ACTIONS, DEMANDS, LIABILITIES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM YOUR: (1) BREACH OF ANY PROVISION OF THESE T&Cs; (2) NEGLIGENCE OR INTENTIONAL MISCONDUCT; (3) VIOLATION OF ANY APPLICABLE LAWS OR REGULATIONS; (4) INFRINGEMENT OF THIRD-PARTY RIGHTS; OR (5) USE OF THE PLATFORM OR SERVICES IN A MANNER INCONSISTENT WITH THESE T&Cs.
9. Service Terms and Payment
9.1 Service Engagement
Services are provided based on agreed-upon service packages, hours, or project scopes as outlined in Your service agreement. EVA WORKS will assign a dedicated EVA to handle Your tasks and provide ongoing support through a Success Manager.
9.2 Payment Terms
Payment terms, pricing, and billing cycles are as specified in Your service agreement with EVA WORKS. All fees are due in accordance with the agreed payment schedule. Late payments may result in service suspension or termination.
10. Term; Termination
10.1 Term
The term of these T&Cs shall commence when You first access the Platform or engage Services and shall continue until terminated in accordance with these T&Cs or Your service agreement.
10.2 Termination
EVA WORKS may terminate Your access to the Platform or Services immediately upon written notice in the event of: (i) material breach of these T&Cs; (ii) non-payment of fees; (iii) use of Services in a manner that EVA WORKS considers improper or harmful; or (iv) violation of applicable laws or regulations.
10.3 Effect of Termination
Upon termination, You shall promptly return or destroy all EVA WORKS Confidential Information and cease use of the Platform. EVA WORKS will provide reasonable assistance in transitioning ongoing tasks and returning Your materials, subject to payment of all outstanding fees.
11. General Provisions
11.1 Independent Contractors
The relationship between EVA WORKS and You is that of independent contractors. Nothing in these T&Cs creates an employment, partnership, joint venture, or agency relationship.
11.2 Governing Law
These T&Cs shall be governed by and construed in accordance with the laws of [State/Province], without regard to conflict of laws provisions. Any disputes shall be resolved through binding arbitration or in the courts of [Jurisdiction].
11.3 Severability
If any provision of these T&Cs is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact EVA Works
Please address correspondence concerning the Platform or Services to EVA WORKS LLC at support@evaworks.com.
Last updated: June 2, 2025
